Return policy
Countries: United States
We accept returns and exchanges for both defective and non-defective products.
Product Condition & Window:
Only new products are eligible for return.
Return requests must be made within 30 days of the invoice date.
How to Request a Return or Exchange:
1. Contact us at support@hapidecor.com
2. Provide a detailed description of the issue along with photos of the product.
3. Receive support confirmation with return instructions.
Method & Fees:
- Returns can be processed by mail.
- A return label is included in the package at no additional cost.
- There are no restocking fees for returned items.
- Exchanges are accepted, and shipping for the replacement will be free.
Refund Processing Time:
Refunds are processed within 7 days after we receive and inspect your returned item(s).
Refunds will be issued to your original payment method.
Important Notes:
Please ensure all return information is accurate to avoid delays.
This policy applies only to products purchased from HapiDecor in the United States.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":false,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":71754416301,"countryCode":"HK","merchantName":"HapiDecor","phoneRequired":false,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":false,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"merchantId":"3X4FFLRJZYQ28","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AexZEtAxk09Ncgj6FSWFFyGKbxxAZ_LTyJ2DPdJWl1YUlecinmc5AfIaRF2qYjWlusWahlzz6SVkY5Ci\u0026merchant-id=3X4FFLRJZYQ28\u0026intent=authorize"}}]" access-token="7df2e869c70413a82e352120acb1ec58" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="71754416301" cart-id="8d24b70f075e7d270452913a29b7c364" enabled-flags="["32a68cd0","a1c7ccbe","ce346acf","c0874428"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a deferred, subscription, or recurring purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>