Return policy
Countries: United States
We accept returns and exchanges for both defective and non-defective products.
Product Condition & Window:
Only new products are eligible for return.
Return requests must be made within 30 days of the invoice date.
How to Request a Return or Exchange:
1. Contact us at support@hapidecor.com
2. Provide a detailed description of the issue along with photos of the product.
3. Receive support confirmation with return instructions.
Method & Fees:
- Returns can be processed by mail.
- A return label is included in the package at no additional cost.
- There are no restocking fees for returned items.
- Exchanges are accepted, and shipping for the replacement will be free.
Refund Processing Time:
Refunds are processed within 7 days after we receive and inspect your returned item(s).
Refunds will be issued to your original payment method.
Important Notes:
Please ensure all return information is accurate to avoid delays.
This policy applies only to products purchased from HapiDecor in the United States.
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